Replace inefficient employees

I am a patient person, but honestly, Duke, I feel like I waste an hour every day because of the inefficient workers here. That’s seven hours every week. That’s more than a day every month.

How do I waste this time? I spend it waiting.

First of all, if buses are scheduled to arrive every three to six minutes in the morning, then make it happen. I count on that to get to my classes on time.

Too often I stand at the bus stop for about 15 minutes with no buses in sight. Then, three C-1 buses come at the same time. Everyone gets on the first one, and the other two go back to West Campus merrily with three people each. They are wasting fuel and students’ time.

Before breakfast, I go to the Marketplace to get an omelet, which I understand takes a while to make. However, I clearly tell the cook my preferences and repeat it again. I return later to find out that she made the opposite of what I asked. The worst part is that she glares at me as if it is my fault.

The sandwich/salad line at Marketplace lunch sometimes is so long that it goes out of the entrance. I went to a boarding school where all the girls had to serve in the dining hall, and it seems that 14-year-olds with no experience can make a sandwich more quickly than some Marketplace employees. Putting more people at that station would also help.

I am not generalizing here. There are nice, hardworking employees. Once, an employee helped me carry my plate to the table because my hands were full. The cleaning staff at my dorm is wonderful. But there are also rude, inefficient workers. If these inefficient employees can stay, administrators are sending out the message that all workers can be indolent without penalty.

Yasong Wang